Last updated: April 10, 2026
This Privacy Policy describes how About Me Agency, LLC, a California limited liability company doing business as Therapick ("Therapick," "we," "us," or "our"), collects, uses, discloses, stores, and protects personal information when you access or use the Therapick website, directory, search tools, profiles, contact forms, subscription features, and related services that link to this Privacy Policy (collectively, the "Services"). By using the Services, you acknowledge this Privacy Policy and agree to our collection, use, and disclosure of personal information as described here.
Therapick is a directory and introductory-contact platform. Therapick is not a healthcare provider, therapy practice, crisis service, or emergency response service. Unless expressly stated otherwise, Therapick's standard website features are not intended to collect or store full medical records or provide HIPAA-regulated messaging services.
This Privacy Policy applies to personal information we collect from:
This Privacy Policy does not govern the privacy practices of independent professionals listed on Therapick, third-party websites linked from the Services, or third-party services such as Stripe, Google, or YouTube except as described here.
We collect the following categories of personal information, depending on how you use Therapick:
Visitors and Inquirers
We may collect information you provide when you search the directory, contact a listed professional, communicate with us, or otherwise interact with the Services, including:
Professionals / Listing Owners
If you create, claim, or manage a Therapick listing or account, we may collect:
Payments
If you purchase Premium or other paid features, payments are processed by our payment processor. We may receive limited billing and transaction information such as:
We do not store full payment card numbers.
When you use Therapick, we and our service providers may automatically collect:
We may collect the content of communications you send through Therapick, subject to the limitations described in the "Contact Messages and Sensitive Information" section below, as well as metadata associated with those communications, such as:
We may generate limited inferences or preference data based on how you use the Services, such as saved settings, profile-management preferences, approximate interests based on browsing behavior within the site, or whether a listing appears to be receiving engagement. We do not use these inferences to make medical decisions about you.
We collect personal information from the following sources:
We collect information when you:
We collect information through cookies, logs, analytics tools, embedded media, and similar technologies when you browse or interact with the Services.
We may receive information from payment processors, analytics providers, email service providers, hosting providers, anti-fraud/security vendors, and embedded media providers.
If we verify credentials or update professional listings, we may receive professional or business information from publicly available sources, licensing boards, or other third-party sources.
We use personal information for the following business and commercial purposes:
We may also use deidentified or aggregated information for analytics, reporting, platform improvement, and business planning, provided that such information is not reasonably capable of identifying you.
We do not sell personal information for monetary consideration. We also do not knowingly share personal information for cross-context behavioral advertising as defined under California law. If this changes, we will update this Privacy Policy and provide any legally required notice and opt-out mechanism.
We may disclose personal information in the following circumstances:
If you are a listed professional, the information you choose to include in your profile or that is designated as public listing information may be displayed publicly through the directory, search pages, specialty pages, profile pages, and related areas of the Services.
If you submit a contact form or inquiry to a listed professional, we disclose the information necessary to deliver your inquiry to that professional, which may include your name, email address, phone number, reason for inquiry, message content, and preferred contact method.
We may disclose personal information to vendors and service providers that perform services on our behalf, such as:
These parties are authorized to use personal information only as reasonably necessary to provide services to us or as otherwise permitted by law.
We may disclose personal information if we believe in good faith that disclosure is necessary to:
We may disclose personal information in connection with an actual or proposed merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar transaction, subject to customary confidentiality protections where appropriate.
We may disclose personal information where you direct us to do so or where you otherwise consent.
Therapick is designed to help users make introductory contact with listed professionals. Contact forms may invite users to provide a reason for inquiry and a free-form message. Because those messages may include health-related or other sensitive information, please use care and avoid including highly sensitive data that is not necessary for an initial outreach, such as detailed medical records, prescription information, insurance/member IDs, Social Security numbers, financial account details, or emergency information.
Messages submitted through Therapick may be transmitted by email or through third-party systems and may not be fully secure in transit. Although we use reasonable safeguards, no electronic communication method is completely secure.
Therapick does not routinely review the content of user-to-professional messages in the ordinary course for editorial or therapeutic purposes. However, we may access, preserve, use, or disclose message content or associated metadata when reasonably necessary to:
Listed professionals are independent parties and are responsible for how they handle inquiries, communications, records, and any information they receive through Therapick.
We use cookies and similar technologies for the following purposes:
These cookies help the Services function, including account login, session management, security, and remembering basic settings.
These cookies allow us to remember your choices and improve your experience, such as retaining certain search or display preferences.
We use analytics tools, including Google Analytics, to understand how users interact with the Services, such as page visits, traffic sources, time on page, site navigation, and feature usage. These tools may collect online identifiers and internet activity information. You can opt out using the Google Analytics opt-out browser add-on.
Some profiles may include embedded YouTube videos or other approved media. When you interact with embedded content, the third-party provider may collect data according to its own privacy policy.
You can control cookies through your browser settings and, where implemented, through any cookie settings tools we may provide. Disabling cookies may affect site functionality.
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, maintain business records, comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, and protect the security and integrity of the Services.
Because retention needs vary by data type and context, we may retain data for different periods depending on the category of information and the reason it was collected. Examples include:
We aim not to retain personal information longer than reasonably necessary for the disclosed purpose for which it was collected, unless a longer retention period is required or permitted by law.
We implement reasonable technical, administrative, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse. These safeguards may include HTTPS, access controls, restricted administrative access, password protection, logging, vendor management, and other security practices appropriate to the nature of the information we maintain.
No method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
In the event of a data breach affecting personal information, we will take steps we consider appropriate under the circumstances and will provide notice as required by applicable law.
Depending on where you live and subject to applicable law, you may have the right to:
You may update certain account or profile information through your dashboard, if available. You may also contact us at hello@therapick.com to exercise privacy rights.
We may need to verify your identity before processing certain requests. We may deny or limit requests where permitted by law, including where we cannot verify your identity, where an exception applies, or where fulfilling the request would interfere with legal compliance, security, or the rights of others.
Authorized agents may submit requests on behalf of consumers where permitted by law. We may require proof of authority and identity verification.
If you are a California resident, you may have the rights granted by the California Consumer Privacy Act, as amended, including the right to know, access, correct, delete, and receive information about our collection, use, disclosure, sale, sharing, or retention of your personal information, subject to applicable exceptions.
Depending on your use of the Services, we may collect the following California categories of personal information:
We collect these categories from:
We collect and use personal information for the purposes described in Section 4 above.
In the preceding 12 months, we may have disclosed relevant categories of personal information to service providers, contractors, listed professionals you choose to contact, legal recipients, and counterparties in corporate transactions for the business purposes described in this Privacy Policy.
Therapick does not sell personal information for monetary consideration. Therapick does not knowingly share personal information for cross-context behavioral advertising.
California residents may request:
To submit a California privacy request, email hello@therapick.com with the subject line "California Privacy Request." We may need to verify your identity before responding. We will respond within the timeframe required by law.
Therapick is intended for adults and is not directed to children under 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided personal information to us, please contact us at hello@therapick.com, and we will take appropriate steps to review and delete the information as required by law.
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date above and may provide additional notice where appropriate or required by law. Your continued use of the Services after the updated Privacy Policy becomes effective means you acknowledge the revised policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, contact us at:
We may request additional information to verify your identity before responding to certain privacy requests.